CUSTOMER SERVICE
MECHANIX WEAR WARRANTY:
All Mechanix Wear products are warranted against defects in material or
workmanship for 90 days from the date of purchase. This warranty is only
valid with original receipt of purchase. Normal wear and tear, damage due to
misuse, alteration to the product or negligence are not covered under
Mechanix Wear’s warranty.

As required by law, please make sure that products returned for warranty are washed.
HOW TO MAKE YOUR WARRANTY CLAIM:

Please telephone Mechanix Wear Customer Satisfaction Department to receive a
Return Authorization Number (R.A. Number) and further instructions. Pack
your product in a cardboard box and use a shipping service that offers both
insurance and tracking to ensure a safe delivery of your product. Mechanix
Wear is not responsible for packages lost in transit.

Please include the following information in your return package:

  1. Mechanix Wear Return Authorization Number;
  2. Your name, return address and telephone number;
  3. A brief description of the problem and service you are requesting;
  4. A copy of the sales receipt.

Reference your assigned Return Authorization Number on the outside of your
package. Failure to do so may cause a delay in processing your claim.

WARNING! Mechanix Gloves are not flame proof or fire retardant. Do not
expose to extreme abrasion, open flame or sparks from grinding and welding.

For more information on Mechanix Wear¹s warranty policy or general
information on our product, please contact Mechanix Wear¹s Customer
Satisfaction Department. A representative will assist you in identifying
your Mechanix Wear product and determine the best course of action for your
warranty claim. Thank you.

Business Hours: Monday through Friday, 7:30 a.m. to 5:00 p.m. (PST)
Phone: 1-800-222-4296     Address: 28525 Witherspoon Parkway, Valencia, CA 91355
E-mail: custservice@mechanix.com     Web Page: www.mechanix.com
ORDERING FROM OUTSIDE THE UNITED STATES

Unfortunately, our site is not set up to handle orders with international addresses.

However, you can give us your order by phone (1-661-257-0474) or fax (1-661-257-0155) and we will be happy to ship it wherever you like.

The shipping cost varies with the destination, weight of the package and shipping method: UPS or Postal Service.

We accept Visa, MasterCard, Discover and AMEX for payment of phone and fax orders. If you are going to order by fax, just select your items online, print out the "Shopping cart" page and be sure to include your shipping address, billing address, credit card number and expiration date.

Prices for products shipped internationally are different from those shown on our website.

Please contact us by phone or fax for pricing information before placing your order. International Contact Information

Canada: Mechanix Wear Canada 604-278-5775 or 877-278-5822
SHIPPING OPTIONS

Currently, we offer online shipping service for domestic orders only.

Standard Delivery*
UPS Ground 1-6 Business Days
USPS Priority Mail 7-10 Business Days (Not including Saturdays and Sundays)

Order Value Shipping Cost
$0 - $35.00 $6.95
$35.01- $75.00 $7.95
$75.01- $99.00 $9.95
$99.01-$149.00 $12.95
$149.01-$200.00 $19.95

Please note: Orders are shipped the next business day (M-F) after they are received. Orders placed on Friday will be shipped the following Monday.

SHIPPING HOLIDAYS

Mechanix Wear’s Mail Order and its carriers will not be shipping or delivering on:

  • New Year's Day
  • Presidents' Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Additional UPS holidays include:

  • Day after Thanksgiving - Only Air and International packages will be delivered
  • New Year's Eve - Only Air and International packages will be delivered

 

Additional USPS holidays include:

  • Martin Luther King, Jr. Day
  • Columbus Day Veterans' Day